Fetch Dog Grooming’s McMillen finds inspiration in original owner

Fetch Dog Grooming and Boutique has been serving the people of Merritt and their canine companions for a decade, and now has a new owner at the helm who is ready to make your pups look their best.

Robyn McMillen has replaced the original owner Valerie McDonald, who opened the grooming salon and retail store in 2011. McMillen describes himself as both a human and a dog person, making him perfect for running Fetch.

“I’m very caring and love making people laugh,” said McMillen.

“I’m happy to be around people, but I also enjoy spending time watching movies. I love being outside, hiking, horse riding, camping with my two dogs Theo and Ava, and hanging out with my family and friends. “

McMillen, who grew up in North Vancouver and originally moved to Penticton before moving to Merritt three years ago, has spent many years grooming dogs both large and small and welcomes a variety of breeds with varying styling needs in her salon.

“I’ve been caring for dogs for about ten years,” said McMillen.

“I took two years off to work with autistic children. That was very rewarding and taught me a lot of patience. When I moved to Merritt, I was back in the grooming industry. I started at Fetch Dog Grooming & Boutique and have loved it from day one. “

McMillen owes their enjoyment of work to McDonald, who believed McMillen was the one who got on with their work.

“It was great working for the previous owner, which inspired me to be the kind of boss she was,” said McMillen.

“She decided to retire and asked me to take over her little shop, which I couldn’t turn down. I knew purchasing this business was an amazing opportunity that I had to seize so that all of our customers could continue to groom their dogs. All of the customers and their pets that I have met over the past few years have been so amazing. “

According to the Canadian Animal Health Institute, which surveys pet owners every year and determines how many Canadian households own a dog or cat, dog ownership has increased from 7.6 million to 7.7 million since 2018.

Merritt is itself a dog-friendly community, with many residents having a four-legged companion. So it’s not surprising that McMillen had to bring extra hands to keep up with customer demand.

“Since I bought the store, I’ve hired a second groomer named Chloe who has brought in new customers,” said McMillen.

“She has been a great addition to my team, very patient with all types of dogs and cares about their wellbeing as much as I do,” McMillen continued, noting that she hopes to expand the retail section of the business and have it in the future at least three snow groomers.

“There are many different types of schooling someone can go through to become a snow groomer. Some are between two and six months old, ”said McMillen, who hopes to find passionate, skilled staff to fill the groomer positions.

“It takes a long time to really feel good when you take care of the breed-specific grooms. It is definitely better to get hands-on experience with an online course. I don’t necessarily have a favorite breed to groom, but I do enjoy grooming the terrier dogs, the scale dogs, and the dogs that get a cute, fluffy haircut. My favorite part about this job is seeing the reaction from customers when they pick up their happy dogs! ”

If you need pet products such as groceries, grooming products, toys, treats, pet clothes, harnesses or leashes, or a variety of other items tailored for your furry family members, or if you want to plan a grooming session for your dog, you can stop at Fetch at 2144 Quilchena Ave. stop by Quilchena Square or connect with them on Facebook or the website at www.fetchgrooming.com.

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